Step One,Select goods
You can choose your favorite products from our website "Shopping Mall" section.
Select the goods you want to buy, all goods in the Shopping Mall are from Taobao, Tmall, you can purchase without any hassle
1,To distinguish goods with color and size, please be sure to specify the information in the remarks, so as to be easier to deal with your order directly.
2,For goods may be replaced, please be sure to confirm with merchants what are the replacement requirement before putting an order.
3,We will contact with you if your goods are overweight without paying adequate postage fee, and will advise you to re-confirm the order. It is recommended that you pay attention to your latest order status.
4,For virtual products, we are temporarily unable to help you with your order, please understand.
Step Two, Enter into my shopping cart
Enter the "Shopping Cart",You can see the goods order just submitted. Click on the "To save order", we will immediately purchase for you after the payment is successful . If your account balance is less than required minimum RMB, the system prompts you to recharge.
Step Three,Select mode of transport
Step Four,Select Payment Method
Step Five,Submit Order
Once all the above steps are confirmed, click "Submit waybill" to fill in the waybill information, please ensure the correctness of the information note, so that we can contact you promptly.
Waybill processing time:
Package submitted before the daily delivery time, we will send to the post office in the same day
The remaining time to submit the package will be sent on the next day (the post office is not open on Sunday, and the statutory holidays), specifically to the actual situation.
First introduced the feature of this feature, the difference between the cost of parcel freight return, real benefits to the user, not many users a penny.
The goods will be packed into a pre estimated weight, because the product itself has a packaging, packaging, there will be a carton packaging, if you need to remove the packaging, the weight is not the same, you buy the goods arrived in the new warehouse, we will be pre weighed, that is, the estimated weight.
After you submit the package to the actual weight of the package once, we will be on your package (the weight of goods and packing weight) two times, that is, the actual weight. The actual weight of the package after the 3 days of work can click on the package details.
If the actual weight is lighter than the estimated weight and the difference, the package will be returned to your personal cash account after you confirm the receipt.
Volume weight is a method of calculating the weight of light weight in the transportation industry. The volume weight is the weight of the goods, which can be obtained by using the conversion formula.
Volume weight calculation formula = length cm x cm x high cm/5000
Parcel transport if the goods sent to our warehouse in advance but not in our site submit orders, we will first sign to anomalous pieces preserved more than 60 days will be destroyed), until you submit your order and fill in the information of logistics (shipping express odd numbers), we can help you find the corresponding parcel storage, put in storage after you can in my warehouse view to the goods.
It depends on the status of your order. Before the order is processed, you can click on the Edit button to modify or cancel the order. You can choose to add a new note or cover the original notes to make an order modification, or in the notes to write down the order to inform us. However, once the order has been processed, you can't see the Edit button, and you can't change and cancel the order.
9, outdoor camping supplies
International shipping is based on weight and volume of goods carried billing, before buying such goods we recommend that you contact our customer service staff for detailed delivery method and costs, thank you for your understanding and cooperation.
For Ship-For-Me service: 7% GST will be shown and collected when submitting a parcel to ship if the parcel's total amount of declared value, shipping fee and insurance is more than S$400.
For Buy-For-Me service: 7% GST will be shown and collected in shopping cart if an individual order value is more than S$400.
Take photo: if you want to make sure that the seller sends the correct items before shipping them all the way to Singapore, you can choose this value added service. When we receive your parcel, we will take out the items and take minimum 3 photos from different angles for you to view. The charge is $3 per parcel sent from sellers.
Videos: If you need the inspection process for the commodity record 30 seconds of video paragraph 2, in order to ensure that goods are correct, each order rate $6.
Repackage: If you need reinforcement merchandise, you can choose to re-packaging, bags every $3, playing wooden price for $40.
Return & exchange: if the parcel we receive contains prohibited items cannot be shipping, or you change your mind, we can help you return the parcel back to the seller. The charge is $1 per parcel on top of the courier fee.
1, If you choose to send the goods to pass the new warehouse, courier companies and courier service number may not be filled up, just submit orders directly.
2, As long as the unique address is entered correctly, we should be able to locate the parcel for you if they are delivered correctly. However, inspection may take a little longer as we would need some time to match your order to your account.